London is home to one of the best public transport networks in the world, but there’s no denying that travelling on the Tube can be a stressful experience, especially during peak times.

Whether it’s being crammed into the carriage like sardines or sitting on a stationary train due to one delay after another, the London Underground can cause a fair bit of stress for the capital’s commuters.

It’s also no surprise that some lines and stations are worse offenders than others when it comes to stressing us out, so we’ve looked at the data to identify just which are the most (and least) likely to make your blood boil.

Methodology

London’s Most Stressful

Tube Lines

To identify the Underground’s most stressful lines, we’ve looked at the following factors:

Completed passenger journeys

Number of station closures

Number of delays of more than 15 minutes

Lost customer hours

(the total number of customer hours lost due to disruptions of two minutes or more)

Average excess journey time

Average temperature

Lift availability

While everyone probably has their own opinion on which line is the most stressful, in our research the top spot went to the Central line, which had the highest number of ‘lost customer hours’. It was also the second hottest line with an average temperature of 26.35˚C and also experienced 221 station closures in a year.

London’s Most Stressful Tube Lines Ranked

Key

Rank Tube Line Line Completed passenger journeys (millions) Number of station closures Number of delays of more than 15 minutes Lost customer hours (the total number of customer hours lost due to disruptions of two minutes or more) Average excess journey time (mins) Average temperature (˚C) Lift availability Total Score /100 (higher = more stressful)

How Stressful Are London's Tube Lines?

London’s Most Stressful

Tube Stations

We also looked at every station on the London Underground (except DLR stations) based on annual entries and exits and number of delay minutes.

Serving two of the city’s major gateway stations, King’s Cross St. Pancras is the city’s busiest Tube station, with almost 100 million people passing through its doors every year, while the station that experienced the most delays was actually Acton Town, which experienced significant delays totalling 4,432 minutes over the course of a year.

Overall, the majority of the most stressful tube stations were located in central London, with Acton Town, Stratford and Arnos Grove the only stations in the top ten to be found outside of fare zone 1.

London’s Most Stressful Tube Stations Ranked

Key

Rank Station Entries & Exits (millions) Delay Minutes Total Score /100 (higher = more stressful)

Top 5 Most Stressful Tube Stations

Top 5 Least Stressful Tube Stations

Methodology

We ranked each London Underground line and station based on the following factors, giving each one a score out of ten for each factor, before using a weighted ranking to reach a final score out of 100 for each line and station.

Note that the Circle and Hammersmith & City lines are combined in the majority of Transport for London (TfL) data, so we have chosen to do the same.

Most Stressful Tube Lines

Completed passenger journeys on each line in 2018 acquired via a Freedom of Information request.

Number of station closures, number of delays (over fifteen minutes), lost customer hours, excess journey time and lift availability all taken from the TfL Performance Data Almanac.

Average temperature for each line is an average figure taken from the January to December 2017 figures from TfL’s London Underground Average Monthly Temperatures.

Most Stressful Tube Stations

Annual entries and exits for 2017 from TfL's official entry and exit figures statistics.

Delay minutes for the period 1st November 2017 to 31st October 2018 obtained from a public Freedom of Information request.